Support
A person reads every message. We reply as soon as we can, and we will not send you a form letter.
Contact
- Help with your account or the appsupport@avecintentions.com
- Urgent safety concernssafety@avecintentions.com
- Privacy requestsprivacy@avecintentions.com
Common questions
- How do I close a connection?
- Open the connection, choose to close it, pick a reason, and confirm. Closing is permanent and mutual: you and that person will not appear to each other again. It cannot be undone.
- What happens when I block someone?
- They disappear from your view and you from theirs. You can also report them, and a person reviews every report. Blocking does not tell them you did it.
- How do I appeal my standing?
- Open Me, then your standing, and choose to appeal. Tell us what you think is wrong. A person reviews it and replies to you in writing. You can also write to support@avecintentions.com.
- How do I delete my account?
- In the app, open Me, then Delete account. If you no longer have the app, there is another way. See Delete your account.
- Is my location shared?
- No. We store your city and neighbourhood only, never your precise location. Other members see the area you chose and nothing finer.
- How do I cancel my membership?
- Membership is managed through your App Store subscription settings.